Assistant Manager

Los Dos Potrillos • Highlands Ranch, CO

13h

About The Position

Los Dos Potrillos is seeking an experienced, passionate restaurant manager focused on delivering excellent guest experiences and customer service. The role leads restaurant operations and staff, supports service, and helps maintain a positive working environment. Duties also include managing food quality and costs, inventory and supplies, restaurant technology, menus, and marketing strategies. The posting describes the position as an Assistant Manager, though its introductory text refers to a Restaurant General Manager.

Requirements

• Ideally, 5+ years of experience as a Restaurant General Manager or in a similar role.
• Ideally, 5+ years of experience in customer service management.
• Extensive food and wine knowledge.
• Computer literacy.
• Familiarity with restaurant management software.
• Experience in event planning.
• Strong leadership, motivational, and people skills.
• Good financial management skills.
• Critical-thinking and problem-solving skills.
• Ability to work as a team player.
• Good time-management skills.
• Strong interpersonal and communication skills.
• Culinary school diploma or a bachelor's degree in Business Administration.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest service and ensure guest satisfaction.
• Plan new menus and update existing menus.
• Plan and develop the restaurant's marketing strategy.
• Manage the restaurant's technology stack.
• Respond efficiently to customer questions and complaints.
• Organize and supervise shifts.
• Manage and lead staff, including hourly and salaried employees.
• Hire new employees and terminate employees when necessary.
• Train staff and evaluate their performance.
• Manage food costs, forecast requirements, and maintain inventory.
• Manage restaurant supplies, including smallwares.
• Control costs and minimize waste.
• Create and nurture a positive working environment.
• Implement strategies to improve productivity, sales, and food quality.
• Greet and serve restaurant guests and support service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager