Assistant Manager (02932) - 5519 North Illinois

Domino's•Fairview Heights, IL

1d•Onsite

About The Position

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Fairview Heights, United States location. In this role, you'll play a key part in driving store success by leading operations, motivating team members, and delivering exceptional customer experiences. If you're a collaborative problem-solver with strong leadership capabilities and a passion for operational excellence, we'd love to hear from you!

Requirements

Proven experience in retail or food service management, including shift operations and store management
Strong leadership skills with demonstrated ability to manage, motivate, and develop team members
Excellent customer service skills with a friendly, positive, and empathetic approach
Proficiency in cash handling and strong mathematical abilities
Excellent problem-solving skills and decisiveness in fast-paced, dynamic environments
Detail-oriented with exceptional organizational and time management skills
Effective communication skills, both verbal and written, with the ability to articulate ideas clearly
Strong ability to multitask, prioritize, and adapt to changing circumstances
Physical capability to lift up to 25 pounds regularly and stand for extended periods
Flexibility to work various shifts, including evenings, weekends, and holidays as needed
Analytical mindset with the ability to interpret performance data and metrics
Knowledge of safety protocols and compliance requirements

Nice To Haves

High school diploma or equivalent (preferred)
Proficiency in computer systems and point-of-sale (POS) software (preferred)

Responsibilities

Oversee daily store operations, ensuring efficient workflows and maintaining high standards of service quality
Lead, motivate, and support team members in a positive and inclusive work environment that fosters growth and development
Run shifts effectively, making decisive, real-time decisions to optimize performance and address challenges
Manage cash handling and financial transactions with accuracy and transparency
Engage with customers professionally and empathetically, addressing concerns and enhancing their overall experience
Train and develop team members, providing constructive feedback and supporting their career progression
Maintain store cleanliness, organization, and visual merchandising standards
Collaborate with the management team to analyze performance metrics and implement strategies for continuous improvement
Ensure strict compliance with company policies, procedures, and safety protocols
Contribute to creating a safe, respectful, and inclusive work environment for all team members
Monitor inventory levels and assist with stock management as needed