Garbonzo's Assistant Manager

Canad Inns • Winnipeg, MB

5d • Onsite

About The Position

This position is responsible for supporting the General Manager with all aspects of operations, including financial performance of the property and guest satisfaction. This hands-on position will act as the Assistant Manager, provide direction to Assistant Managers and supervisors to guide the property in continuous improvement of service standards, increasing sales, and reducing costs. Any individual holding a position at this level in the Canad Inns family must at all times and in all aspects of their responsibilities be committed to striving for the very highest customer service standards, always be proactively looking for more sales while ever searching for innovative methods of controlling costs.

Requirements

• A minimum of 1 year experience in a restaurant or pub management.
• Strong working knowledge of hospitality principles and procedures, methods, practices, and techniques.
• Knowledge of cost analysis, fiscal management, and budgeting techniques.
• Able to effectively communicate both verbally and in writing.
• Working knowledge of various computer software programs and point of sales systems.
• Exceptional conflict resolution, negotiation, and objection handling skills.

Responsibilities

• Supports and assists the General Manager
• Leads, guides, directs, and is responsible for all aspects of the department.
• Plan, organize, direct, audit, and control operations in accordance with policies, goals, and objectives of the corporation.
• Hands-on approach to Food and Beverage development, delivery, and management
• Hire, train, motivate, and evaluate staff.
• Provide support and analysis of operational requirements.
• Responsible for health and safety of guests and staff through training, communication, daily and monthly inspections, preventative maintenance, and general upkeep of the property
• Ensure adherence to all government regulations, policies, and procedures
• Ensures the security of guests, staff, property, and cash is protected from damage, theft, and loss
• Develops and implements processes, procedures, checklists, and standards for assigned departments which support achievement of service goals.
• Communicates performance expectations and provides employees with ongoing feedback
• Conducts regular inspections of the front of the house to ensure cleanliness and standards are being met.
• Responsible for daily inventory reconciliation
• Demonstrates a calm demeanor during periods of high volume or unusual events and manages
• Additional duties as assigned

Benefits

• Comprehensive Group Benefit Program.
• Continued education assistance, Scholarships.
• Participation in the Employee Canadvantage Rewards Program.
• Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.
• Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.
• Employee Referral Program.
• Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.
• Career Growth Opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed