Assistant Manager
Insomnia Cookies•Evansville, IN
•Onsite
About The Position
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our Evanston, IL store located at 1725 Sherman, IL 60201.
Requirements
- 1+ year leadership experience in restaurant, retail, or hospitality operations
- Strong operational discipline and attention to detail
- Ability to coach and develop hourly team members
- Comfortable working in fast-paced, high-volume environments
- Ability to perform all bakery roles during peak business periods
- Strong communication and problem-solving skills
Nice To Haves
- Able to independently execute all BOM-level administrative and operational tasks
- Bakery is fully staffed, trained, and operating at high standards
- Strong culture of accountability and consistency
- Acts as a reliable operational leader during any coverage scenario
- Demonstrates clear readiness and upward mobility toward a BOM role
Responsibilities
- Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
- Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
- Support ordering, inventory accuracy, and shrink control
- Assist in schedule creation and labor execution to meet operational targets
- Support recruiting, interviewing, onboarding, and training of new staff
- Deliver consistent coaching and real-time performance feedback
- Hold team members accountable to standards while reinforcing a growth mindset culture
- Ensure onboarding and training programs are executed to company standards
- Manage bakery operations independently in the absence of the BOM
- Model urgency, accountability, and operational discipline
- Partner with BOM and Area leadership to identify operational gaps and implement solutions
- Maintain continuity of operations during leadership transitions or staffing shortages
- Other duties as assigned
Benefits
- Competitive pay + bonus eligibility
- Medical, dental, vision & pet insurance
- Paid vacation + wellness days
- Career development pipeline into BOM leadership
- Free cookies every shift
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
