Assistant Manager

Madewell • Dallas, TX

5h

About The Position

At Madewell, an Assistant Manager is part of the leadership team and helps drive profitability through genuine customer connections, brand loyalty, and community engagement. The role provides immediate feedback and coaching to the sales team to maximize performance, collaborates with the leadership team to adapt strategies for business success, and provides operational support as needed.

The Assistant Manager supports the Store Director and Associate Store Manager in influencing business results and maximizing profitability, and owns an assigned division of responsibility such as Visual Merchandising, Operations, HR, or Service & Selling. The role helps manage store operations, systems, and technology; supports recruiting, training, and development; fosters a collaborative work environment; and helps the team exceed goals while delivering best-in-class customer service. The Assistant Manager also leads product fit sessions, develops community-engagement ideas and events, and can take on a variety of sales-floor roles as needed.

The position requires 1–2 years of retail management experience with a similar scope, brand and customer enthusiasm, awareness of fashion trends, teamwork and flexibility, and strong problem-solving skills. Scheduling flexibility is required, including nights, weekends, and holidays. The role requires bending, reaching, stretching, and lifting, carrying, or moving at least 40 pounds (18 kilos).

The listed hourly range is $17.75–$22.30. Compensation may vary based on geographic location, job-related knowledge, skills, experience, and other factors. The posting describes different perks and benefits for part-time and full-time employment and notes that availability and eligibility may depend on work location and employment type.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for the brand, customers, and teams.
• Awareness of current fashion trends and industry developments.
• Teamwork, flexibility, and courtesy when executing tasks.
• Ability to champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for product and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
• Own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Help create a collaborative working environment for associates.
• Help ensure the team exceeds goals and provides best-in-class customer service.
• Lead fit sessions to improve associates’ product knowledge and customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Take on a variety of sales-floor roles as needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.
• Collaborate with the leadership team to adapt strategies and provide operational support.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage for part-time roles, as listed.
• Competitive paid time off (PTO), including paid holidays, for full-time roles.
• Medical, dental, prescription, vision, and life insurance for full-time roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed