Bilingual Spanish Assistant Manager, Store/Kiosk 16 EAST FORDHAM ROAD

AT&T•New York, NY
•$57,000 - $85,600•Onsite

About The Position

The Assistant Manager will partner with a store manager to oversee all aspects involved in the daily operation of a retail store. This includes assisting with merchandising and product launches, helping meet and exceed sales objectives, and ensuring customers receive an extraordinary experience with our products and services. The role involves coaching a team of retail sales consultants to ensure they meet sales and service goals, and includes paid training for leadership success.

Requirements

  • Speak Spanish and English
  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical, and problem-solving skills
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • Ability to collaborate with key stakeholders on initiatives beyond store walls
  • Strategic perspective
  • Additional sick leave beyond what state and local law require may be available but is unprotected

Responsibilities

  • Oversee store operations
  • Manage and develop a team
  • Ensure AT&T customers experience best-in-class services, entertainment, and technology
  • Assist with merchandising and product launches
  • Help meet and exceed sales objectives
  • Ensure customers receive an extraordinary experience with products and services
  • Coach a team of retail sales consultants to ensure they meet sales and service goals
  • Champion change
  • Inspire team through high performance, collaboration, and teamwork
  • Utilize professional expertise to solve problems and analyze issues
  • Take initiative, strive, and create results

Benefits

  • Additional starting pay if bilingual
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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