Assistant Manager(05848) - 1506 Montclair Road

Domino's Franchise•Birmingham, AL

About The Position

As an Assistant Manager for Domino’s, you are responsible for everything that happens during your shift, including cost, inventory, and cash controls, as well as customer relations. You set an example by following all policies and procedures and expecting the same from your crew. You work with the team to set and achieve goals, and create a positive, upbeat environment while getting the work done the Domino’s way. The company emphasizes serving hot, fresh food promptly and taking good care of customers and the team. The daily routine includes preparing the store, reviewing results and setting team goals, checking communications, supporting training and certifications, keeping hiring current, and following position checklists. During rushes, you direct and assist the team, prioritize customers, monitor shift end times and product quality, and coach on remakes. After each rush, you conduct a manager walkthrough and prepare the store for the next rush.

Requirements

  • Experience leading a team.
  • Positive attitude and motivational skills.
  • Clean driving record and valid driver’s license (not necessarily a deal breaker).
  • Flexible schedule.
  • Strong math skills.
  • Good interpersonal and conflict-resolution skills.
  • Ability to be on your feet for long periods of time.
  • Ability to learn new skills and work with the team to succeed.
  • Must be at least 18 years old.
  • Must pass a background check.

Responsibilities

  • Set up the store and ensure it is ready using walkthrough techniques.
  • Review results, address concerns, and set goals with the team.
  • Check communications, including email, Teams, and closing managers’ notes, and assist where needed.
  • Assist the operating partner with team training and certifications and help keep hiring current.
  • Follow up on routine checklists for each store position.
  • Manage rush periods by giving direction and assisting or flexing into areas as needed.
  • Ensure customers are the top priority.
  • Ensure team members clock out and end their shifts on time.
  • Monitor product quality, communicate positive results, and coach on remakes.
  • Conduct a post-rush manager walkthrough and prepare the store for the next rush.
  • Manage cost, inventory, and cash controls, as well as customer relations.
  • Follow all policies and procedures and set that expectation for the crew.
  • Work with the team to set and execute goals and promote a positive environment.
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