Assistant Manager

Tri Star Energy•Ozark, AL

1d•Onsite

About The Position

At Twice Daily, Assistant Managers (AM) are integral to leading and coaching team members to enhance the guest experience. This role holds full accountability for store operations in the General Manager's absence and serves as a stepping stone for future senior operations leaders. Twice Daily is recognized as a top employer for six consecutive years, emphasizing adaptability, acceptance, and accountability in its leaders. The company is part of Tri Star Energy, a growing local family-owned company based in Nashville, TN, with nearly 200 locations and over 2.5K employees. Tri Star Energy's mission is to build lasting relationships by serving the community, providing a differentiated food and fuel experience for its guests.

Requirements

18+ years of age.
2+ years' experience in the retail, food service, or hospitality industries.
Must be able to serve guests, communicate, and handle cash transactions effectively.
Must be accountable, reliable, and punctual.
Must have sufficient visual ability to check identification and process credit cards.
Must be able to lift/stock inventory weighing up to 50 pounds (e.g., cases of milk, beer, soda).

Nice To Haves

Associates degree in Business Administration, Marketing, Hospitality, or a related field.
Prior experience in C-Store and/or food service environments.
Prior supervisory experience.
Experience working with Microsoft Suite of products.
Desire for a long-term career in retail services.
Bilingual applicants are encouraged to apply.

Responsibilities

Supervising all aspects of store operations in the absence of General Manager.
Ensuring "best in class" service is extended and delivered to all Twice Daily guests.
Serving as a retail ambassador for the Twice Daily brand.
Developing a passion for the Twice Daily offering and culture in self and others.
Acting as a role model for all elements of the Twice Daily culture and core values.
Training, developing, and leading team members to go above and beyond for each guest.
Providing daily coaching to individual staff on their roles in delivering the Twice Daily store culture and values.
Ensuring all "fresh all day" products are produced, merchandised, and maintained according to Twice Daily standards.
Ensuring all required inventory levels, freshness, and product rotation standards are maintained.
Maintaining all Twice Daily interior and exterior image standards.
Performing basic math functions to collect payments, make accurate change, and maintain an accurate cash drawer.
Keeping the store clean and orderly, including bathrooms and fuel dispensers.
Participating in stocking of items and marketing promotion efforts.
Memorizing product locations throughout the store and guiding customers while providing suggestions as needed.
Assisting General Manager in hiring activities.
Participating in employer branding and recruitment marketing programs.
Reporting to work on time, ready to work the scheduled shift.