Assistant Manager, 21 and Older

Regal Theatres•Moore, OK

4d•Onsite

About The Position

The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. This role involves upholding and administering all theatre policies, training, developing, coaching, and supervising non-management employees, and performing all staff positions as required. The Assistant Manager is responsible for operating all projection and audio-visual equipment, ensuring guest satisfaction, managing financial transactions, and overseeing theatre maintenance. They also play a role in marketing and promotions, scheduling show times, and ensuring compliance with company policies and legal requirements, including those related to alcohol service and human resources.

Requirements

High School Diploma or equivalent (if not currently a high school student).
At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof.
Potential leadership and/or management skills to theatre management (subject to VP approval).
Must be of legal age to sell and serve alcohol if the theatre sells alcohol and assigned duties include selling/serving alcohol.
Complete any legally required state or local training and obtain the required certificate for alcohol service.
Complete the Regal Responsible Beverage Server training on Regal Online University.
Possess good public speaking skills.
Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
Listen effectively, respond clearly and directly, and ability to explain information to others.
Perform calculations with speed and accuracy, and identify and correct errors.
Identify problems, gather relevant data, and note possible causes of problems.
Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
Perform under pressure and/or opposition.
Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets.
Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
Establish goals, budget time, and set priorities to achieve desired objectives.
Directly supervises an unspecified number of employees.
Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees.
As directed by the General Manager, responsibilities may include interviewing and hiring.
Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

Have completed or in the process of completing the management certification program.
Have reviewed and understand the ROM.

Responsibilities

Operation and supervision of a theatre and its employees.
Act as a representative to Regal consistent with the mission statement and policies.
Upholding and administering all theatre policies.
Training, developing, coaching, and supervising non-management employees.
Performing all staff positions as required.
Operating all projection and audio-visual equipment, including hardware, software, and film handling.
Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
Ensure required alcohol certification and training are current where applicable.
Monitoring risk management as it pertains to the theatre, including employee and patron safety, loss prevention, emergency situations, and accident reporting.
Ensuring guest satisfaction.
Counting, depositing, and reconciling all receipts.
Knowledge and compliance of dress code.
Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating employees (with oversight and consultation).
Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
Controlling costs, including direct operating expenses.
Purchasing and ordering concession and café stock and other supplies.
Inventory and auditing processes for supplies.
Supervising theatre maintenance, performing minor repairs, and obtaining qualified personnel for larger concerns.
Marketing and promotions of feature film engagements.
Scheduling of movie show times and timely delivery of show times.
Reading and understanding training materials on subjects such as sexual harassment and discrimination.
Additional duties as assigned by the GM or other senior manager.