About The Position

The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. This role involves overseeing daily operations, ensuring guest satisfaction, managing staff, and maintaining the theatre's standards.

Requirements

  • Hourly employee.
  • Hiring 21+ Years Old.
  • Holidays Required.
  • Regular and consistent attendance.
  • Must be of legal age to sell and serve alcohol according to state or local laws if the theatre sells alcohol and assigned duties include selling/serving alcohol.
  • Must complete any legally required state or local training and obtain the required certificate.
  • Must complete the Regal Responsible Beverage Server training on Regal Online University.
  • At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
  • Possess good public speaking skills.
  • Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
  • Listen effectively, respond clearly and directly, and ability to explain information to others.
  • Perform calculations with speed and accuracy, and identify and correct errors.
  • Identify problems, gather relevant data, and note possible causes of problems.
  • Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
  • Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
  • Perform under pressure and/or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs including but not limited to e-mail, word processing and spreadsheets.
  • Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
  • Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
  • Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
  • Establish goals, budget time, and set priorities to achieve desired objectives.
  • Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

  • Have completed or in the process of completing the management certification program.
  • Have reviewed and understand the ROM.

Responsibilities

  • Operation and supervision of a theatre and its employees.
  • Upholding and administering all theatre policies.
  • Training, developing, coaching, and supervising non-management employees.
  • Performing all staff positions as required.
  • Operating all projection and audio-visual equipment, including hardware, software, and film handling.
  • Working knowledge of all systems within facility in Booth and Projection technology, including maintenance, programming, TMS operation, and all related projection skills.
  • Ensuring required alcohol certification and training are current where applicable.
  • Monitoring risk management, including employee and patron safety, loss prevention, emergency situations, and accident reporting.
  • Ensuring guest satisfaction.
  • Counting, depositing, and reconciling all receipts (cash, credit cards, coupons, gift cards, checks, discount tickets, etc.).
  • Knowledge and compliance of dress code.
  • Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating employees (with oversight and consultation).
  • Administering all applicable Human Resources paperwork and upholding company policies.
  • Controlling costs, including direct operating expenses.
  • Purchasing and ordering concession and café stock and other supplies.
  • Managing inventory and auditing processes for supplies.
  • Supervising theatre maintenance (building and grounds), performing minor repairs, and obtaining qualified personnel for larger concerns.
  • Marketing and promotions of feature film engagements.
  • Scheduling of movie show times and timely delivery of show times.
  • Reading and understanding training materials on topics such as sexual harassment and discrimination.
  • Directly supervises an unspecified number of employees.
  • Carrying out supervisory responsibilities in accordance with Regal's policies and applicable laws.
  • Planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and disciplining employees.
  • As directed by the General Manager, responsibilities may include interviewing and hiring.

Benefits

  • Free movie passes.
  • Discounted concessions at any Regal location.
  • Eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
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