Assistant Manager - Corcoran Commons

Boston College • Chestnut Hill, MA

5d • Onsite

About The Position

Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire and ability to achieve Department and University goals. Perform all responsibilities at a high level of professionalism and confidentiality. Ability to determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations. Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings. Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off-duty staff as needed. Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions. Train, instruct, and assess performance of job duties. Proactively respond to inquiries and needs of employees and customers. Ensure accurate time management for employees. Assign and reassign employees to meet operational needs. Perform and carry out annual evaluation of those whom they supervise. Understand and demonstrate pro-active fiscal management responsibilities. Responsible for operation and maintenance of operational equipment. Communicate equipment problems via established protocol. Ensure high quality food presentation, sanitation, and customer satisfaction. Ensure proper inventory levels as assigned. Supervise and monitor cashier functions, operation, and reports before, during, and after meal periods. Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll. Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed. Assist with planning and execution of special events and catered functions. Perform other related duties as assigned.

Requirements

• Associate's Degree required or equivalent combination of experience.
• Serv Safe Food Safety Certification.
• Three to five-years food and beverage experience in progressively responsible positions.
• Supervisory experience with ability to motivate.
• High quality standards as well as exceptional knowledge of food service procedures and practices.
• Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment.
• Must have outstanding communication, human relations, and interpersonal skills and be able to coordinate and gain the cooperation of a large and diverse staff.
• Ability to work a flexible schedule, including some evenings and weekends throughout the year.
• Self motivated, highly energetic, organized, and results-oriented professional.

Nice To Haves

• Bachelor's degree preferred
• Computer literacy is desirable.
• Bilingual English/Spanish skills helpful.

Responsibilities

• Manage, organize, and participate in the daily dining service activities.
• Perform all responsibilities at a high level of professionalism and confidentiality.
• Determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations.
• Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings.
• Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off-duty staff as needed.
• Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions.
• Train, instruct, and assess performance of job duties.
• Proactively respond to inquiries and needs of employees and customers.
• Ensure accurate time management for employees.
• Assign and reassign employees to meet operational needs.
• Perform and carry out annual evaluation of those whom they supervise.
• Understand and demonstrate pro-active fiscal management responsibilities.
• Responsible for operation and maintenance of operational equipment.
• Communicate equipment problems via established protocol.
• Ensure high quality food presentation, sanitation, and customer satisfaction.
• Ensure proper inventory levels as assigned.
• Supervise and monitor cashier functions, operation, and reports before, during, and after meal periods.
• Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll.
• Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed.
• Assist with planning and execution of special events and catered functions.
• Perform other related duties as assigned.

Benefits

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree