Assistant Manager

Zaxbys • Piedmont, SC

1d

About The Position

The Assistant Manager is a hands-on leader who works alongside the General Manager to support the restaurant’s daily operations. This full-time, hourly leadership role helps keep the floor, kitchen, and counter running smoothly, supports the team, and ensures guests are well cared for. The position includes team leadership, guest experience, operational standards, recordkeeping, forecasting and inventory support, and workplace safety.

Requirements

• Minimum age of 18.
• Valid driver's license, auto insurance, and dependable transportation.
• Able to work at least 32 hours weekly, including some evenings, weekends, and holidays.
• Solid leadership, communication, and organizational abilities.
• Able to stand and walk for extended periods; occasionally bend, reach, or climb; and lift up to 50 lbs. as needed.
• Clear communication and good manual dexterity.
• Comfort working near heat, cold, and common food allergens.

Nice To Haves

• Previous supervisory or management experience is a plus, but not required.

Responsibilities

• Complete required leadership training and certifications, including food safety and manager certification programs.
• Train, coach, and support team members, helping them develop into strong performers.
• Assist with performance reviews and provide ongoing feedback.
• Build and manage shift schedules that meet business needs and comply with local law.
• Assign tasks clearly and adapt assignments as shift demands change.
• Apply fair and consistent corrective action when necessary.
• Ensure guest interactions reflect quality, care, and hospitality.
• Foster a positive, energetic team culture through recognition and encouragement.
• Address guest and employee concerns promptly and professionally.
• Keep the General Manager updated on notable issues or incidents.
• Uphold standards for speed of service, food quality, and cleanliness.
• Ensure the team consistently follows company policies and procedures.
• Maintain compliance with relevant labor, health, and safety regulations.
• Keep accurate records using company management systems.
• Assist with sales forecasting and inventory management.
• Promote a safe working environment and enforce safety protocols.
• Escalate HR or risk-related concerns to leadership without delay.
• Take on additional tasks as needed to support the team and the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed