Assistant Manager

World Market•West Jordan, UT

6d•Onsite

About The Position

World Market is opening a new store in West Jordan, UT and is seeking dynamic Assistant Managers committed to operational excellence, collaboration, and team success. For over 60 years, World Market has searched the globe for design inspiration, emerging trends, and time-honored handicrafts to bring customers stylish home décor, quality furniture, thoughtful gifts, and a wide assortment of international foods, beverages, and candy. The company values authenticity, empowerment, and respect, offering a unique work environment where employees can be themselves and contribute meaningfully. As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities. In partnership with the Store Manager, you will lead and develop a high-performance team while upholding company values, brand, policies, and operational standards. Your responsibilities may include leadership in Customer Experience, Freight Flow, Operations, or Merchandising, determined by business needs and your experience.

Requirements

Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
Effective communication skills, being open to feedback, and the ability to adapt quickly
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively
Ability to plan and prioritize according to the needs of the business
Strong sense of urgency
Attention to detail
Creative problem solving
Sound decision-making skills
Effective delegation skills
Ability to execute daily priorities efficiently
Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
Minimum age: 21 years

Responsibilities

Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
Consistently exemplify, maintain, and foster the culture and values of World Market
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
Utilize all company tools and training resources to educate and validate team execution of key business functions
Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability