Assistant Store Manager (Full-time) - Greensburg, IN

Hibbett•Greensburg, IN

7d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including methods and approaches for achieving store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager provides outstanding customer service and promotes store merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control and is trained in the Store Manager’s responsibilities. The position also supports asset protection, personnel activities, inventory and sales awareness, merchandising, scheduling, and the direction of staff. The Assistant Manager helps maintain customer-service standards, protects company assets and financial information, and carries out supervisory duties when the Store Manager is absent.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide product knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal controls are accurate and effective and reporting potential fraud risks to appropriate management or officials.
Perform general administrative duties as needed and undertake Store Manager responsibilities when trained.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing staff, and resolving problems.