Assistant Manager

Domino's Franchise•Danville, VA

About The Position

As a Domino’s Assistant Manager, you are responsible for the success of the store and its staff during your shift. The role involves leading by example, supporting and developing the team, following company policies and procedures, and contributing to store sales, customer service, and profitability. The position offers opportunities for career progression, including advancement to general manager and franchise owner. The role includes managing staffing, paperwork, inventory, food and cost controls, cash, schedules, store image and standards, cleanliness, marketing, and customer relations. It also involves operating store equipment, stocking ingredients, preparing products, processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Work may involve changing or adverse weather during outdoor tasks; temperatures ranging from about 36°F in the cooler to 90°F or higher in some work areas; food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp edges or moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to differentiate between hot and cold surfaces.
Near- and mid-range vision for most in-store tasks, depth perception, and the ability to talk and hear on the telephone.
Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
Ability to lift and handle deliveries weighing up to 50 pounds.
Ability to work in varying and sometimes adverse weather conditions and in environments with temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

Be responsible for everything that happens during the shift.
Set an example for the crew and follow all policies and procedures, expecting the same from team members.
Manage staffing, paperwork, cost controls, cash control, food management, schedules, store image, and adherence to standards.
Provide great customer service and manage customer relations.
Support attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Direct activities and support the team while working independently and with others.
Unload deliveries using a hand truck and stock supplies on shelves.
Change prices on signs, wash walls, and perform maintenance as needed.