Full Time Assistant Manager with Benefits

Regal Theatres•Newark, DE

20h•Onsite

About The Position

The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. This role involves upholding and administering all theatre policies, training, developing, coaching, and supervising non-management employees, and performing all staff positions as required. The Assistant Manager will operate all projection and audio-visual equipment, manage theatre systems, ensure guest satisfaction, handle all financial transactions, and supervise theatre maintenance. They will also be involved in marketing, promotions, and scheduling of movie show times. Additionally, the role requires understanding and compliance with company policies, including those related to Human Resources, risk management, and responsible alcohol service where applicable.

Requirements

High School Diploma or equivalent (if not currently a high school student).
At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
If the theatre sells alcohol and assigned duties include selling/serving alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
Must complete any legally required state or local training and obtain the required certificate for alcohol service.
Must complete the Regal Responsible Beverage Server training on Regal Online University.
Possess good public speaking skills.
Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
Listen effectively, respond clearly and directly, and ability to explain information to others.
Perform calculations with speed and accuracy, and identify and correct errors.
Identify problems, gather relevant data, and note possible causes of problems.
Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
Perform under pressure and/or opposition.
Proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing, and spreadsheets.
Operate copiers and other office equipment, devise and access different filing systems and maintain attention to detail.
Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
Establish goals, budget time, and set priorities to achieve desired objectives.
Directly supervises an unspecified number of employees.
Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees.
As directed by the General Manager, responsibilities may include interviewing and hiring.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee is regularly required to lift up to 60 lbs.
The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Responsibilities

Operation and supervision of a theatre and its employees.
Act as a representative to Regal consistent with the mission statement and policies.
Uphold and administer all theatre policies.
Training, developing, coaching, and supervising non-management employees.
Performing all staff positions as required.
Operating all projection and audio-visual equipment, including hardware and software, film handling, and maintenance.
Working knowledge of all systems within facility in Booth and Projection technology, including maintenance, programming, TMS operation, and related projection skills.
Ensure required alcohol certification and training are current where applicable.
Monitoring risk management concerning employee and patron safety, loss prevention, emergency situations, and accident handling/reporting.
Ensuring guest satisfaction.
Counting, depositing, and reconciling all receipts (cash, credit cards, coupons, gift cards, checks, discount tickets, etc.).
Knowledge and compliance of dress code.
Interviewing, hiring, scheduling, coaching, counseling, suspending, and, with oversight and HR consultation, terminating employees.
Administering all applicable Human Resources paperwork and upholding company policies.
Controlling costs, including direct operating expenses.
Purchasing and ordering concession and café stock and other supplies.
Managing inventory and auditing processes for supplies.
Supervising theatre maintenance (building and grounds), performing minor repairs, and obtaining qualified personnel for major concerns.
Marketing and promotions of feature film engagements.
Scheduling of movie show times and timely delivery of show times to all channels.
Reading and understanding training materials on topics such as sexual harassment and discrimination.
Performing additional duties as assigned by the GM or other senior manager.