Assistant Manager - Library

STEEL CITY WASH LLC•Bethel Park, PA

12d•$15 - $17•Onsite

About The Position

Mr. Magic Car Wash is seeking a high-energy Assistant Manager to join their team. This role involves supporting site operations, leading and motivating a team of car wash attendants, driving membership sales, and acting as the leader when the Site Manager is off-site. The company emphasizes a people-centric culture, community impact, and innovation. Assistant Managers are crucial in delivering a world-class customer experience and are encouraged to take ownership of site performance.

Requirements

High School Diploma, GED, or equivalent
1+ years of team leader and/or supervisory/management experience
1+ years of customer-facing sales or sales management experience
Valid State Driver's License and reliable transportation
Open Availability, including weekends and holidays
Physically able to stand, bend, walk, and lift at least 20lbs throughout your shift.

Responsibilities

Assist the Site Manager in overseeing daily operations, including staff scheduling, customer service, equipment maintenance, inventory management, and financial performance.
Supervise and coach a team of car wash attendants to ensure exceptional service, professionalism, and adherence to operational policies.
Step in as the shift leader or acting manager when needed.
Actively promote Mr. Magic’s membership programs, coach team members on effective sales techniques, and contribute to the achievement of sales goals.
Participate in training and onboarding new team members; provide ongoing coaching and performance feedback to promote a culture of continuous improvement.
Handle customer concerns with empathy and professionalism, ensuring every customer leaves with a clean, shiny car and a great experience.
Monitor and maintain equipment; ensure compliance with health, safety, and environmental regulations; manage supplies and chemicals; and keep the site clean and well organized.
Partner with the Site Manager and District Manager on site planning, promotional activities, and operational improvements.
Analyze sales dashboards and operational metrics to inform decisions.
All other duties as assigned by your supervisors.