Assistant Manager

Hand & Stone•Cartersville, GA

2d•Onsite

About The Position

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience. Ideal candidates for this role demonstrate the following attributes: Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture. Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team. Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships. Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting. Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

Requirements

Sales focused
Passionate about client interactions
Interested in learning about the wellness industry
Experience in sales
Growth focused leadership
Experience in member conversion and customer service
Ability to coach and motivate a sales team
Understanding or willingness to learn about the benefits of massages and facials
Comfortable educating members and guests on services, upgrades, products, and memberships
Experience handling or assisting with administrative tasks (payroll, scheduling, inventory management, sales reporting)
Passion to drive results
Available a variety of business hours including evenings and weekends

Responsibilities

Running the front desk of the spa
Training sales associates
Working closely with spa managers to produce both a client and team focused culture
Leading by example in member conversion and customer service
Connecting with clients to offer individualized sales solutions
Coaching and motivating a sales team
Educating members and guests on services, upgrades, products, and memberships
Handling or assisting with administrative tasks including payroll, scheduling, inventory management, and sales reporting
Flexing strategy to drive results and accommodate business needs