Assistant Manager - Galeries de Hull, Gatineau, QC
About The Position
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives. In this role, you will be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships. You will assist with building and strengthening existing and new customer relationships by providing financial advice/customer service. You will coach your team to success, both on an individual basis as well as for the Branch/Bank. You will be results driven and highly engaged when dealing with your staff, customers and partners.
Requirements
- Experience as a people manager and the ability to engage your team
- Experience in personal banking
- Demonstrated sales management experience and the ability to market Scotiabank
- The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
- A license to sell mutual funds
- Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
- Satisfied the educational requirements to act as Alternate Branch Compliance Officer
- Sufficient knowledge of English in addition to French
Responsibilities
- Lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch.
- Ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.
- Lead and drive a customer focused culture throughout your team to deepen client relationships.
- Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service.
- Coach your team to success, both on an individual basis as well as for the Branch/Bank.
- Be results driven.
- Be highly engaged when dealing with your staff, customers and partners.
Benefits
- Comprehensive compensation plan
- Inclusive culture where we value and recognize our employees’ contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
