Part Time Floating Assistant Manager - Storage Property

Absolute Storage ManagementCommerce, GA
Hybrid

About The Position

This is a part-time floating Assistant Manager position, approximately 28 hours per week. The role involves floating between two main properties in Commerce and Athens, GA, with occasional needs at a third property in Monroe. The Assistant Manager, also known as a Client Happiness Hero & Master of Multitasking, will assist customers with rentals, provide excellent customer service, resolve issues, maintain property cleanliness and organization, perform minor maintenance, shop local competitors, monitor rates and revenue, handle administrative tasks, and potentially assist with rental truck services. The company emphasizes a familial, peer-to-peer work culture that values work-life balance, empowerment, innovation, and mentorship. Opportunities for growth and recognition are a top priority.

Requirements

  • High school diploma/GED required
  • A background screening will be conducted at time of hire.
  • For positions that involve driving, a valid driver’s license and reliable transportation are required

Nice To Haves

  • Experience in sales or retail environment preferred
  • Experience in fast-paced, customer service-related environment preferred
  • At least one year of experience in property management experience preferred

Responsibilities

  • Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
  • Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
  • Resolves issues professionally and positively
  • Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
  • Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
  • Monitors rates, specials, and revenue-related factors
  • Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
  • If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Benefits

  • Performance-based bonuses and incentives
  • Regular team recognition events and awards
  • The occasional “unofficial” title change to “Project Maestro”, “Tenant Relations Guru”, “Training Titan”, “Office Dynamo” or “Operations Overachiever” for Top Performers
  • Training exercises and continuous education
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