Assistant Manager Papa Gino's

New England Authentic Eats LLC (Papa Gino's / D'Angelo)•Westborough, MA

3h•$20 - $22

About The Position

Papa Gino’s is seeking an Assistant Manager to help operate a high-energy restaurant. The role assists the General Manager in achieving corporate profit objectives, providing guest satisfaction, and maintaining a friendly and enthusiastic work environment for team members. The Assistant Manager helps run daily operations, leads by example, coaches the team, and works at any station when needed. As Manager on Duty, this person ensures high standards of hospitality, food quality, safety, sanitation, and operational performance. The position includes 45 scheduled hours per week, including five hours of overtime, with pay of $20–$22 per hour. The employer describes opportunities for advancement into store and higher-level leadership roles.

Requirements

At least 1 year of restaurant or retail leadership experience.
Day and night availability.
Must be at least 18 years old.
Ability to safely and successfully perform essential job functions in accordance with applicable standards, including qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance.

Responsibilities

Assist the General Manager with daily restaurant operations and work at any station when necessary.
Help achieve corporate profit objectives, provide guest satisfaction, and foster a friendly and enthusiastic work environment.
Create a fun, productive, and respectful workplace culture.
Serve as Manager on Duty and ensure guests receive a high level of hospitality and service.
Ensure compliance with food standards, food quality, preparation, and production requirements.
Ensure compliance with standards for guest relations, labor costs, paper costs, restaurant safety, and sanitation.
Prepare and maintain personnel records, team member schedules, and financial and administrative reports.
Ensure company operating procedures for the dining room, service area, and kitchen are followed.
Ensure specials, promotions, and marketing plans are presented according to company expectations.
Ensure compliance with federal, state, and local regulations.
Assign team member positions and make purchases within established inventory levels and budgets.
Make disciplinary decisions when needed if the Manager on Duty is unavailable, and escalate disciplinary issues to the Manager and General Manager.
Make decisions needed to execute shift operations effectively.
Perform other job-related duties as required by business needs or a supervisor.