Assistant Manager

Flynn Group•San Francisco, CA

5d•$25 - $26•Onsite

About The Position

Flynn Panera is a franchisee of Panera Bread, built on a decentralized business model where each geographic area is led by a Market Leader. Reporting to the Market Leader are Area Directors, who oversee multiple cafes. Reporting to Area Directors are General Managers, who are the chief Cafe managers. Aiding the General Managers are Assistant Managers, responsible for running their departments and assisting with daily management. Flynn Panera is part of Flynn Group, a diversified restaurant operator founded in 1999, which owns and operates multiple brands including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s and Planet Fitness. Flynn Group's mission is to be the premier operator within each brand, guided by core values: Care Genuinely for People, Play like a Champion, and Win as One. Our Panera Bread cafes offer upscale, friendly environments with baked goods, made-to-order soups, salads, sandwiches, and specialty espresso beverages. We are a grease and alcohol-free environment with no fryers and no late nights, focusing on artisan breads and quality food. Managers supervise up to 75 staff members, ensuring a top-quality service experience. We seek passionate, inspiring leaders focused on coaching, creating a profitable environment, and delivering exceptional customer experiences, while maintaining high standards of cleanliness, sanitation, food quality, and safety.

Requirements

At least 2-3 years Hospitality Management experience
Must have the “Run it Like you Own It Mentality”
Must be able to stand and exert well-paced mobility for up to ten (10) hours in length.
Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
Must be able to read and write to facilitate communication.
Must possess finger and hand dexterity for using small tools and equipment.

Nice To Haves

A degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred
Food Management Certifications also a plus

Responsibilities

Taking responsibility for the overall business performance of the restaurant, including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering.
Analyzing and planning restaurant sales levels and profitability
Creating and executing plans for sustained profitability
Primary conduit of information between the associate and the management team
Retaining and developing the team members and managers
Manages a budget and controlling costs
Coordinating the entire operation of the restaurant during scheduled shifts
Greeting customers and doing table visits to ensure customer satisfaction
Inspire associates to have fun and be their authentic selves while generating high productivity
Coach and mentor associates through One-on-One’s, Performance Documentation and Performance Reviews
Anticipates problems and takes action to prevent them
Serve as the primary resource for resolving associate questions
Serves as a primary specialist within the bakery‐cafe, ensuring associates are properly trained and fully competent in all aspects of food service and customer support
Recruiting and training staff to meet staffing par levels
Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.
Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card.