About The Position

The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. This role involves upholding and administering all theatre policies, training, developing, coaching, and supervising non-management employees, and performing all staff positions as required. The Assistant Manager will operate all projection and audio-visual equipment, including hardware and software, and handle film operations and maintenance. A working knowledge of all systems within the facility, including booth and projection technology, maintenance, programming, TMS operation, and related projection skills is essential. The role also includes monitoring risk management, ensuring guest satisfaction, managing financial transactions, and supervising theatre maintenance. Marketing and promotions of feature film engagements, and scheduling of movie show times are also key responsibilities. The Assistant Manager must also complete required training materials, including those on sexual harassment and discrimination.

Requirements

  • High School Diploma or equivalent (if not currently a high school student).
  • At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
  • If the theatre sells alcohol and assigned duties include selling/serving alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
  • Must complete any legally required state or local training and obtain the required certificate.
  • Must complete the Regal Responsible Beverage Server training on Regal Online University.
  • Good public speaking skills.
  • Effective communication in both oral and written form with employees, vendors, corporate staff, etc.
  • Ability to listen effectively, respond clearly and directly, and explain information to others.
  • Ability to perform calculations with speed and accuracy, and identify and correct errors.
  • Ability to identify problems, gather relevant data, and note possible causes of problems.
  • Ability to evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
  • Ability to take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
  • Ability to perform under pressure and/or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, devise and access different filing systems, and maintain attention to detail.
  • Ability to use tools and equipment with dexterity, and perform mechanical tasks as necessary.
  • Ability to interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
  • Ability to establish goals, budget time, and set priorities to achieve desired objectives.
  • Directly supervises an unspecified number of employees.
  • Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
  • Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees.
  • As directed by the General Manager, responsibilities may include interviewing and hiring.
  • Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
  • Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
  • Regularly required to lift up to 60 lbs.
  • Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

  • Working knowledge of all systems within facility in Booth and Projection technology including maintenance, programming, TMS operation and all related projection skills.
  • Have completed or in the process of completing the management certification program.
  • Have reviewed and understand the ROM.

Responsibilities

  • Upholding and administering all theatre policies.
  • Training, developing, coaching, and supervising non-management employees.
  • Performing all staff positions as required.
  • Operating all projection and audio-visual equipment, including hardware and software, and film handling and maintenance.
  • Ensuring required alcohol certification and training are current where applicable.
  • Monitoring risk management, including employee and patron safety, loss prevention, emergency situations, and accident reporting.
  • Ensuring guest satisfaction.
  • Counting, depositing, and reconciling all receipts.
  • Supervising theatre maintenance, including performing minor repairs.
  • Marketing and promotions of feature film engagements.
  • Scheduling of movie show times and timely delivery of show times.
  • Reading and understanding training materials.
  • Controlling costs, including purchasing and ordering concession and café stock, and inventory management.
  • Interviewing, hiring, scheduling, coaching, counseling, suspending, and, with oversight, terminating employees.
  • Administering all applicable paperwork and upholding company policies as they pertain to Human Resources.

Benefits

  • Medical and prescription coverage with company contributions
  • Life insurance
  • Disability insurance
  • Dental insurance options
  • Vision insurance options
  • Supplemental Life insurance options
  • Accident insurance
  • Critical Illness insurance
  • Hospital Indemnity insurance
  • Vacation time
  • Sick leave
  • Free movie passes
  • Discounted concessions
  • 401(k) retirement plan with company match (eligibility after age 21 and six months of service)
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