Assistant Manager
About The Position
Wingstop is more than a restaurant — it is a full-on flavor experience. Since 1994, we have been serving fresh, made-to-order wings that keep guests coming back. Our mission is simple: serve the world flavor through great food and unforgettable service. At Wingstop, every role matters. As an Assistant Manager, you will help lead the team, support daily operations, and ensure every guest experience reflects our high standards. The Assistant Manager supports the General Manager in overseeing daily restaurant operations, leading team members, and ensuring consistent execution of brand standards. This is a hands-on, hourly role that actively participates in both front-of-house and back-of-house operations while providing leadership and direction to the team.
Requirements
- Previous restaurant leadership experience preferred
- Strong leadership, communication, and problem-solving skills
- Ability to work in a fast-paced, high-volume environment
- Strong organizational and time management skills
- Dependable, accountable, and team-oriented
- Flexible availability, including nights, weekends, and holidays
- Stand and walk for extended periods
- Lift and carry up to 50 pounds
- Bend, reach, stoop, and kneel frequently
- Perform repetitive motions (including hand and wrist movements)
Responsibilities
- Support the General Manager in day-to-day restaurant operations
- Lead shifts by directing team members and ensuring efficient workflow
- Provide coaching, feedback, and support to Crew Members and Shift Leads
- Deliver and model exceptional guest service; resolve guest concerns promptly and professionally
- Assist with hiring, training, and onboarding new team members
- Ensure food quality, safety, and cleanliness standards are consistently met
- Perform opening and closing procedures, including cash handling, deposits, and reporting
- Monitor inventory levels and assist with ordering, receiving, and stock management
- Maintain compliance with company policies, procedures, and all applicable laws
- Step into operational roles (front-of-house and back-of-house) as needed to support the team
- Help drive team performance, accountability, and a positive workplace culture
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid time off (where applicable under state/local law)
- Professional Development Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
