About The Position

The Assistant Manager is responsible for everything that happens during their shift, including all cost controls, inventory control, cash control, and customer relations. They must set the example by following all policies and procedures 100% of the time and expecting the same from their crew. This role also involves staffing, paperwork, cost controls, cash control, food management, working to a schedule, maintaining perfect image and adherence to standards, providing great customer service, ensuring attendance and punctuality, having transportation to/from work, maintaining store cleanliness, marketing, and profitability.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map, locate addresses within designated delivery area.
  • Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Valid driver's license with safe driving record meeting company standards.
  • Access to insured vehicle which can be used for delivery.

Nice To Haves

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Responsibilities

  • Oversee all cost controls, inventory control, cash control, and customer relations during their shift.
  • Set an example for the crew by following all policy and procedures 100% of the time.
  • Manage staffing, paperwork, and food management.
  • Ensure adherence to standards, store cleanliness, and marketing efforts.
  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, and walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility.
  • Deliver product by car and then to the door of the customer.
  • Deliver flyers and door hangers.

Benefits

  • Orientation and training provided on the job.
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