Assistant Store Manager (Full-time) - Tarboro, NC

Hibbett•Tarboro, NC

12d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager is passionate about outstanding customer service and promoting store merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in Store Manager responsibilities. The Assistant Manager supports personnel recruiting, training, and evaluation; guides employees and customers; monitors inventory, sales statistics, and expenses; and helps ensure departmental standards and profitability. The role also includes general administrative work, protecting company assets and financial information, and providing customer service in accordance with company manuals and policies.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Help maintain quality customer service and provide attentive service to multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Protect company assets and financial information by ensuring internal controls are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties and carry out Store Manager responsibilities when required.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.