Assistant Manager

Tractor Supply Company•Ruidoso Downs, NM

5d•Onsite

About The Position

The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store and supports the Store Manager in delivering financial results, Legendary Customer Experience, Team Member development, and daily store execution. The role provides leadership across sales, service, opening and closing routines, front-end execution, compliance, and operational activities as assigned by the Store Manager. In the updated store operating model, Assistant Store Manager responsibilities align to store-volume leadership structure and may transition into Store Operations Manager ownership in designated stores. At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Requirements

Previous retail leadership experience is required.
Must be 18 years of age or older and possess a valid driver’s license.
High school diploma or the equivalent is required.
Must be able to read, write, and count accurately.

Nice To Haves

Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Bachelor’s degree in Business Administration or related field is preferred.
Ability to perform and execute principle responsibilities of Team Members.
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Responsibilities

Maintain regular and predictable attendance.
Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs.
Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
Deliver Legendary Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution.
Use A+ Coaching routines to develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
Assist the Store Manager with overall store operations, including driving sales and profit, planning and prioritizing work, delegating daily tasks, and reviewing and completing ACT missions.
Support Customer loyalty, selling skills, monthly training, and a culture of product knowledge across the store.
Support hiring efforts, recruiting, Team Member training, continuous learning, coaching, and application of policies and procedures.
Perform opening and closing procedures, including Store routines, cash handling oversight, and transport of bank deposits.
Resolve customer complaints and issues and ensure the Customer has a positive shopping experience that differentiates Tractor Supply from the competition.
Champion Legendary Customer Experience and support execution of GURA and Leading with Legendary behaviors.
Support Sales Team F2F process execution on evenings and weekends, as assigned.
Support assembly planning and prioritization, Store meetings, community events, and order store supplies as assigned.
Complete BOPIS/BODFS reconciliation when the Receiver is not scheduled.
Lead freight movement and support merchandising initiatives, feed management, inventory control, and recovery as assigned under the store operating model.
Adhere to loss prevention, safety, and security standards and respond to alarm calls as needed.
Operate cash register/computer, forklift, and baler and assist customers with loading purchases.
Complete all documentation associated with the above job duties accurately and timely.
Obtain license or certifications as needed by the business.
May be required to perform other duties as assigned.