Assistant Manager

Jockey International, Inc.•Village of Waterloo, NY

6h•Onsite

About The Position

Jockey is seeking an energetic Assistant Manager to join their team at their Waterloo, NY location. As an Assistant Manager, while working as the Manager on Duty (MOD), you will provide leadership and direction in the assigned store in the areas of key business metrics, sales and profitability, merchandising, selling and customer service, recruiting, selecting, training, coaching, and developing people. Jockey, founded in 1876, is a family-owned company recognized globally for delivering feel-good comfort, with premium apparel sold in more than 140 countries. Their commitment to quality, innovation, and customer service is legendary. Jockey's culture reflects values of hard work, mutual respect, and offering quality products. The company was also named one of the Dave Thomas’ Foundation’s top Adoption-Friendly employers, and their non-profit 501c(3) Jockey Being Family organization helps to strengthen adoptive families.

Requirements

Must be 18 years of age or older.
High School degree or equivalent.
1-3 years of successful management experience in a retail environment.
Strong selling experience required with the proven ability to meet or exceed performance standards.
Strong communication (verbal and written) and interpersonal skills.
Proven experience in attracting, developing and retaining strong talent.
Excellent problem-solving abilities.
Flexibility to work opening/closing shifts, weekends, holidays, and overtime as business dictates.
Strong working knowledge of POS systems.

Nice To Haves

MS Office skills
Advanced degree

Responsibilities

Demonstrate leadership that reflects Jockey’s core values and culture.
Establish positive relationships with co-workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals.
Lead and maintain consistency and accountability in guest service principles through communications, training, and individual accountability.
Assist in recruiting, selecting and training a team of qualified, dedicated and professional store associates based on established core competencies.
Support onboarding, training and development of newly hired associates.
Lead and inspire store team through effective coaching and development support needed to create a high-performance store sales and management team.
Review key performance metrics with staff to drive profitability and service in the store on a consistent basis.
Maintain all store operational standards including visual presentation, security, inventory control, human resources, expense control and operational policies and procedures. Take action to correct when needed.
Assist in managing the execution and adherence to all corporate programs including Jockey Rewards®
Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards.
Ensure all Company prescribed standards are met and adhered to by all employees.
Perform store opening and closing procedures in accordance with Jockey policies.
Perform sales transactions (ringing purchases, processing of cash or credit payments, counting money).
Protect the security of cash, inventory, and other company assets according to policies and procedures.
Other job duties as assigned.