Assistant Manager(04225) - 1201 London Blvd.

Domino's•Portsmouth, VA

4h•Onsite

About The Position

The Assistant Manager is responsible for ensuring all stores meet or exceed minimum TIPS and Domino's Pizza Standards. This includes ensuring all stores are staffed and training all team members, maintaining repair and maintenance in all stores, and seamlessly implementing new products or ideas. The Assistant Manager must ensure all stores run at a minimum 4-star level, perform Self OERs, and complete evaluations and raises as needed. They are responsible for following through on all assignments, ensuring timely submission of reports and paperwork, and verifying the accuracy and completeness of store-level documentation. A thorough understanding of all product and operational standards, as well as safety and security procedures, is required. The Assistant Manager must also ensure store budgets are maintained, school lunches are prepared and delivered within standards, and provide accurate and detailed accountability with a paper trail. They are responsible for ensuring all equipment is available and utilized correctly, and that inventory checks are performed on each store monthly. Systems checklists and visit books must be utilized and maintained.

Requirements

Must be in perfect image according to standard.
Must know and demonstrate customer WOW steps: 1) Apologize 2) Give them what they want 3) Give them something extra.
All Pizza makers must count pepperoni and ham on every order every day no matter the topping amount when ordered.
No one is allowed to clear pizzas before it is ready to place in the oven.
Drivers must have $1 in coin change on every delivery.
Drivers must say “Let me get your change” on every order NO EXCEPTION.
No one is allowed to carry more than $20 while on the clock including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.
Responsible for all results in assigned stores.
Minimum 50-hour work week with 1 day off and 1 on-call day.
Knowing of all product and operational standards.

Responsibilities

Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Ensuring food, labor, and service goals are within goal.
Performing P&L reviews with direct supervisor each month.
Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
Ensuring all stores are staffed and training of all team members.
Maintaining repair and maintenance in all stores.
Implementing all new products or ideas seamlessly.
Ensuring all stores run at a minimum 4-star level.
Performing Self OER’s the first week of each period and making appropriate corrections.
Completing evaluations and raises as needed and notifying paperwork and D.O.
Following through on all assignments and ensuring all reports and paperwork are turned in timely.
Ensuring all reports and paperwork at the store level is complete and accurate.
Ensuring all safety and security procedures are followed and equipment is in working order.
Maintaining store budgets.
Preparing and delivering all school lunches within standards.
Providing accurate and detailed accountability and ensuring a paper trail exists.
Ensuring all equipment is available and utilized correctly.
Performing inventory checks on each store each month.
Utilizing systems checklists and visit books and ensuring they are in place and used.