Terrain Cafe | Assistant Manager | Westport

Menus and Venues•Westport, CT

1d•$55,000 - $65,000•Onsite

About The Position

Terrain Café is a chef-driven, garden-to-table restaurant that celebrates seasonal ingredients and the art of gathering through thoughtful menus and warm, welcoming spaces rooted in craftsmanship and heartfelt hospitality. We are seeking a motivated Assistant Manager! Our ideal candidate will play a critical role in maintaining and enhancing our customers’ satisfaction. The Assistant Manager will support the General Manager and entire team by organizing, planning and directing activities in all aspects of dining room service, front of house and beverage programming.

Requirements

4-5 years restaurant experience
1 year management experience
Polished, professional appearance with a positive, team-oriented attitude.
Ability to multitask and stay calm under pressure.
Strong communication and interpersonal skills are important.
Physically able to: Stand and walk for extended periods, Bend, reach, lift up to 50 lbs., Work in a dynamic, fast-paced environment

Nice To Haves

An ultimate people-person, who elevates the customer experience through genuine connection and guest interactions.
Motivated, hard working and inspired by our horticultural surroundings.
Working knowledge of alcohol, coffee and beverage programs with a passion for creating beautiful lattes and standout cocktails.
Driven to lead a team of committed coworkers with an entrepreneurial spirit to reach targeted goals.
Strong communication, listening skills and emotional intelligence.
Flexible availability preferred- may include mornings, evenings, weekends, and select holidays.

Responsibilities

Responsible for supporting and meeting daily restaurant operations to ensure a superior guest experience in our dining room
Collaborate with the General Manager in analyzing and recommending methods drive sales, manage profitability, fulfill operating hours to include all controllable spending (payroll, COGS, invoicing)
Manage beverage program; maintain relationships with purveyors, manage and submission of inventory, participation in menu development
Assists the General Manager in hiring, training, developing, scheduling and evaluating employees through daily line-up, staff programs and daily evaluation of restaurant service performance
Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling
Interacts with guests to obtain feedback; effectively responds to and handles guest issues and complaints at all times acting as a brand ambassador
Encourages a positive work environment for all staff