Assistant Manager

Madewell • Cincinnati, OH

17h • $18 - $22

About The Position

As an Assistant Manager at Madewell, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide timely feedback and coaching to the sales team to maximize performance, collaborate with other leaders on business strategies, and provide operational support as needed.

You support the Store Director and Associate Store Manager in achieving business results, own an assigned division of responsibility, and help ensure effective store operations and customer service. You may also assist with recruiting, training, and associate development; lead product fit sessions; and develop community events that build engagement and loyalty. You should be able to step into different sales-floor roles when needed.

The role requires retail management experience, support for the brand and its teams, awareness of fashion trends, flexibility, teamwork, and problem-solving. Scheduling flexibility is required, including nights, weekends, and holidays. The role also involves bending, reaching, stretching, and lifting, carrying, or moving at least 40 pounds (18 kilos). The posted hourly range is $17.75–$22.30. Benefits and perks may depend on work location, employment type, and eligibility.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for supporting the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy when carrying out tasks.
• Innovate and champion new ideas while navigating uncertainty and using strong problem-solving skills.
• Scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, and stretch for products and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in influencing business results and maximizing profitability.
• Own an assigned division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to foster a collaborative working environment for associates.
• Keep the team on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions to increase associates’ product knowledge and improve customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of sales-floor roles when needed.
• Provide immediate feedback and coaching to the sales team to maximize performance.
• Collaborate with the leadership team to adapt strategies for business success and provide operational support.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded products from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off (PTO) plan, including paid holidays.
• Dental, vision, and life insurance for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed