Assistant Manager(05505) - 1367 SE Maynard Rd
About The Position
The Assistant Manager will lead a team of Delivery Experts and CSRs to ensure orders are created and delivered quickly and correctly. This role involves maintaining staffing levels, handling end-of-night bank deposits and product inventory counts, and ensuring the store is properly set up for opening. The Assistant Manager will foster a sense of urgency, manage dispute resolution to ensure customer satisfaction, and collect money and signed credit card receipts from delivery drivers. They will also ensure delivery vehicles meet inspection standards, assist with routing drivers, and uphold Domino's standards of grooming, uniform, appearance, and product promotion.
Requirements
- Leadership skills
- Ability to maintain staffing levels
- Responsibility for bank deposits
- Responsibility for nightly product inventory
- Store setup and readiness
- Fostering a sense of urgency
- Dispute resolution skills
- Handling customer complaints
- Collecting money and receipts from drivers
- Ensuring vehicle inspection compliance
- Assisting with driver routing
- Adherence to Domino's standards (grooming, uniform, appearance)
- Promoting products, specials, and promotions
Responsibilities
- Lead a team of Delivery Experts and CSRs to ensure orders are created and delivered quickly and correctly
- Maintain staffing levels that mirror the needs of business at all points of the day
- Handle end of the night bank deposits
- Perform accurate nightly product inventory counts
- Ensure the store is set up properly and ready to receive orders upon time of open
- Foster and project a sense of urgency with each and every order
- Be comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Ensure vehicles used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
