Assistant Manager(09461) - 28850 STATE ROAD 54

Domino's Franchise•Wesley Chapel, FL

5d•Onsite

About The Position

As a Domino’s Assistant Manager, you are responsible for everything that happens during your shift, including the success of the store and its staff. You support and train the team, set an example by following company policies and procedures, and oversee operations such as staffing, inventory, cash handling, food management, customer service, cleanliness, marketing, and profitability. The role offers opportunities for career progression, including advancement to general manager and franchise ownership. The work also involves operating store equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Assistant Managers communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touch screen, and perform physical tasks including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and frequent hand use. Working conditions may include varying or adverse weather during outside tasks; temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some areas; food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp edges or moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to differentiate between hot and cold surfaces and perform tasks requiring depth perception.
Ability to stand for most tasks and walk short distances for short durations.
Ability to unload and handle deliveries, including cases weighing up to 50 pounds.
Ability to carry items including pizza sauce weighing 30 pounds and trays of dough weighing approximately 12 pounds each.
Ability to push and pull trays on dollies, and occasionally navigate stairs or climb a ladder.
Ability to bend, crouch, squat, reach continuously, and use hands frequently throughout the day.
Frequent and forceful use of forearms and wrists when shaping pizza dough.

Responsibilities

Take responsibility for all activities and results during the assigned shift.
Follow all policies and procedures and expect the crew to do the same.
Support, train, and encourage team members.
Manage staffing, paperwork, cost controls, cash control, food management, and inventory control.
Work to a schedule and maintain standards, store cleanliness, and a positive image.
Provide great customer service and manage customer relations.
Monitor attendance and punctuality, and maintain transportation to and from work.
Contribute to marketing and store profitability.
Operate store equipment and stock ingredients and supplies from delivery areas into storage and work areas, including the walk-in cooler.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean the equipment and facility approximately daily.
Communicate written and verbal instructions and process orders with customers and coworkers.
Enter orders using a computer keyboard or touch screen.
Perform physical tasks such as lifting and carrying deliveries, moving trays, stocking shelves, and cleaning low areas.