Oil Changers Assistant Manager (872)

Oil Changers•Green Bay, WI

3d•$17 - $20•Onsite

About The Position

Oil Changers is seeking an Assistant Manager for their lube shop to oversee daily operations and lead their team. The ideal candidate will have a passion for cars, experience in customer service, and team leadership. Oil Changers offers comprehensive training and opportunities for internal promotion.

Requirements

Ability to read and write English.
Good technical knowledge.
Good math skills.
Ability to reach overhead to a height of four feet.
Comfortable with constant bending, stretching, and stair use.
Ability to communicate effectively with customers and co-workers.
Ability to respond to communication calls from co-workers.
Mobility is required.

Nice To Haves

Previous supervisory experience is preferred.

Responsibilities

Assist the Manager in providing efficient and quality service to customers, or provide service in the Manager's absence.
Open and Close the Station on time.
Monitor workflow to ensure vehicles are serviced within specified time limits.
Provide daily supervision and training to Lube Technicians, including coaching, counseling, corrective action, and performance evaluation.
Monitor staffing levels and adjust accordingly.
Meet sales goals.
Complete daily, weekly, and monthly paperwork.
Provide service to customer vehicles, including checking and changing fluids and filters, airing tires, and performing specialized services like transmission, differential, and radiator services.
Input customer and maintenance information into computers.
Explain services to customers and accept payment for services.
Maintain proper cash controls, including following check acceptance policy, correct preparation and making of deposits, and cash drawer maintenance.
Provide prompt and courteous customer service, answer questions, and resolve customer problems and complaints.
Observe and comply with safety rules and regulations.
Perform related duties as assigned.