SUN-3 - SUN - Assistant Manager

REEP MANAGEMENT LLC • Humble, TX

3d • Onsite

About The Position

The Assistant Community Manager supports the Community Director in overseeing the daily operations, financial administration, and resident experience of the assigned residential community. This hourly position assists with leasing, rent collections, administrative processes, compliance documentation, and coordination of day-to-day activities to ensure the property operates efficiently and in alignment with REEP Residential standards.

Requirements

• High School Diploma or GED required
• 2–3 years of multifamily property management experience preferred
• Leasing and collections experience strongly preferred
• Strong customer service orientation
• Organizational and time-management skills
• Attention to detail and documentation accuracy
• Knowledge of Fair Housing regulations
• Proficiency in property management systems (ResMan, Yardi, AppFolio)
• Effective communication and conflict resolution skills

Nice To Haves

• degree preferred

Responsibilities

• Assist the Community Director with daily operational responsibilities.
• Post rental payments and monitor delinquency reports.
• Issue late notices and assist with collection follow-up in accordance with company policy.
• Prepare and process lease agreements, renewals, addendums, and required documentation.
• Maintain accurate and compliant resident files.
• Assist with reporting, data entry, and financial documentation.
• Support audit preparation and file reviews.
• Conduct property tours and assist in achieving occupancy goals.
• Process applications and coordinate move-ins and renewals.
• Provide prompt, professional communication to residents and prospects.
• Assist in resolving resident concerns and escalate issues when appropriate.
• Support resident retention and engagement initiatives.
• Assist in monitoring budget adherence and expense tracking.
• Support delinquency management and collection efforts.
• Assist with monthly closing procedures and required property reports.
• Ensure compliance with Fair Housing regulations and company policies.
• Coordinate with maintenance to ensure service requests are addressed in a timely manner.
• Assist with vendor communication and scheduling as directed.
• Provide operational support in the absence of the Community Director as assigned.
• Support overall team workflow and property organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED