Assistant Manager (Hourly Management)

Zunzibar•Jupiter, FL

3d•Onsite

About The Position

The Hourly Assistant Manager supports daily operations at Zunzibar and helps ensure exceptional guest experiences, smooth shift execution, and adherence to brand standards. This role assists in supervising team members, maintaining operational excellence, and leading the restaurant in the absence of the General Manager or salaried management.

Requirements

Previous restaurant leadership experience preferred (Shift Lead, Supervisor, Assistant Manager, etc.).
Strong communication and conflict-resolution skills.
Ability to lead by example and motivate teams in a fast-paced environment.
Strong understanding of food safety and sanitation standards.
Capable of multitasking and maintaining composure under pressure.
Reliable, punctual, and committed to Zunzibar’s culture and guest service expectations.
Ability to stand for long periods and lift up to 40 lbs.
Flexible availability, including nights, weekends, and holidays as needed.

Responsibilities

Lead and oversee daily shift operations, ensuring quality service, accuracy, and speed.
Support successful opening and closing procedures.
Maintain a clean, safe, and organized restaurant that meets all Zunzibar brand standards.
Ensure proper cash handling, drawer counts, and daily deposit procedures.
Assist with inventory counts, product ordering, and waste control.
Confirm that food safety, sanitation, and health compliance guidelines are followed at all times.
Provide direction, guidance, and ongoing feedback to team members during shifts.
Help train new hires according to Zunzibar standards and reinforce best practices.
Support team scheduling needs, break compliance, and shift coverage.
Foster a positive, respectful, and high-performance work environment.
Address minor performance or guest service issues and escalate when needed.
Uphold Zunzibar’s guest service standards, ensuring all guests receive fast, friendly, and accurate service.
Engage with guests to resolve complaints, provide solutions, and elevate the experience.
Monitor service flow to anticipate issues and support high-volume periods.
Assist with daily operational reporting and communication to management.
Ensure all shift documentation and checklists are completed accurately.
Support ongoing marketing initiatives, brand promotions, and in-store events.
Perform opening, mid-shift, and closing duties as assigned.