Chill Department - Assistant Manager

Honest Weight Food Cooperative•Albany, NY

8d•Onsite

About The Position

Assist the Department Manager in operation of the department to meet objectives for sales, margin, and customer service. Lead and support staff in performance of daily tasks.

Requirements

Minimum 2 years of grocery retail experience
Up to date knowledge of trends in natural foods industry
Ability to safely and consistently lift up to 50 lbs. throughout a shift
Ability to work shifts with constant standing throughout work day and frequent kneeling, squatting, bending, reaching
Ability to work in cold areas (coolers, freezers) for extended periods
High levels of organization
Excellent verbal and written communication skills
Demonstrated ability to handle multiple demands
Experience serving the public
Basic arithmetic skills
Consistent attention to details
Familiarity with basic office computer functions including spreadsheets, email, internet

Nice To Haves

Experience with computer Point-of-Sale systems a plus

Responsibilities

Assist customers with product questions in a prompt, friendly, courteous manner, referring them to other staff when necessary
Offer suggestions for purchases and ways to prepare products
Help customers place Special Orders
Assist in training of member workers and staff as required
Assist manager in scheduling and supervision of member workers
Identify and resolve work performance problems
Report personnel concerns to Chill Manager as necessary
Supervise and direct staff and member workers in work responsibilities
Set and maintain work priorities for department tasks
Schedule staff hours as needed
Assist Chill Manager with department merchandising
Ensure that shelves are well stocked, organized and fronted
Ensure that products, prices and shelf tags correspond correctly
Maintain organization of back stock
Organize shelf stocking work flow and cart placement to minimize disruptions to shoppers
Participate in periodic price maintenance
Prepare for and participate in periodic inventory
Participate in periodic end cap/display changeovers
In absence of Receiver, check deliveries to verify piece count and notify purchaser of discrepancies
Check for damage and unacceptable quality, notify purchaser of discrepancies
Help with unloading deliveries as needed
Sign for deliveries with appropriate adjustments noted on invoice and route invoice to buyer
Rotate overstock into storage
Ensure that shelves, displays, coolers, bins, aisles and storage areas are maintained in clean, orderly condition
Remove cardboard and trash promptly
Sweep and mop floor when needed
Monitor cooler and freezer temperatures when working in those areas
Report equipment malfunctions/problems to appropriate parties as per departmental procedures
Participate in inventory as assigned
Handle all equipment safely.
Consistently practice (and model for others) safe and proper lifting procedures
Be mindful of potential hazards to customers and employees. Correct hazards as they occur
Use all equipment (including box cutters, ladders, and stepstools) in accordance with department safely procedures
Attend Department and store meetings
Perform other tasks assigned by supervisor