Assistant Manager(09197) - 2278 Washington Road

Domino's•Washington, DC

6d•Onsite

About The Position

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our dynamic team at 2278 Washington Road in Washington, United States. In this pivotal role, you will partner with our Store Manager to drive operational excellence, foster a positive team culture, and deliver exceptional customer experiences. As an Assistant Manager, you will be instrumental in overseeing daily store operations while supporting and developing our team members to achieve their best performance.

Requirements

Proven experience in restaurant, food service, or retail management with demonstrated success in a supervisory or assistant management role
Strong leadership capabilities with the ability to inspire, motivate, and guide diverse team members
Excellent customer service skills with a friendly, professional demeanor and empathetic approach
Proficiency in cash handling, financial management, and basic accounting principles
Competency with point-of-sale (POS) systems and proficiency in basic computer applications
Strong analytical and problem-solving skills with the ability to make quick, sound decisions
Excellent verbal and written communication skills with the ability to articulate ideas clearly
Exceptional organizational and time management abilities with strong attention to detail
Ability to work efficiently in a fast-paced environment while managing multiple priorities simultaneously
Physical capability to lift up to 25 pounds regularly and stand for extended periods
Flexibility to work various shifts, including evenings, weekends, and holidays as needed
Knowledge of inventory management, cost control, and budget awareness
Experience with staff scheduling, conflict resolution, and performance management
Familiarity with health, safety, and compliance standards in food service operations
High school diploma or equivalent; additional management training or certification is preferred
Ability to work collaboratively with colleagues at all levels and demonstrate inclusive leadership
Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people.
A clean driving record and the ability to pass a Motor Vehicle Record check.
Access to reliable vehicle that is insured and have a valid driver's license
Must be at least 18 years old.

Nice To Haves

Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
Be a great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.

Responsibilities

Oversee and manage daily store operations, ensuring efficient workflow and adherence to company standards
Lead, motivate, and mentor team members to achieve performance goals and maintain high morale
Deliver exceptional customer service by addressing inquiries, resolving concerns professionally, and ensuring customer satisfaction
Manage cash handling, financial transactions, and point-of-sale operations with accuracy and transparency
Train, develop, and support new and existing team members through coaching and constructive feedback
Maintain a clean, organized, and safe work environment in compliance with health and safety regulations
Process customer orders promptly and accurately while managing phone communications
Collaborate with the Store Manager to implement company policies, procedures, and strategic initiatives
Analyze inventory levels, manage stock control, and contribute to cost optimization efforts
Develop and manage staff schedules to meet business needs while considering team member availability and preferences
Make sound, decisive decisions in high-pressure situations while remaining calm and focused
Foster an inclusive, collaborative, and positive work culture that celebrates team achievements
Monitor performance metrics and provide analytical insights to support continuous improvement