Assistant Manager

ERC Hospitality - Freddy's Frozen Custard and Steakburgers•Aurora, CO

50d

About The Position

The Assistant Manager position oversees shift execution, coaches and develops the team, and ensures that every guest leaves happy. In addition to leading daily operations, this role is focused on learning and applying knowledge of maintaining profitable financials, driving sales growth, and supporting the Restaurant Operating Partner in achieving strategic vision and goals for the restaurant. With a balance of hands-on leadership and team development, Assistant Managers are responsible for guiding shift efficiency, monitoring food preparation and service, and upholding Freddy’s brand standards and culture while preparing to run their own restaurant as a future Restaurant Operating Partner.

Requirements

Must be 18 years or older.
Must have at least 1 year of leadership experience.
Ability to lead, motivate, and employe a team.
Attention to detail and ability to problem-solve
Must be able to lift up to 50 pounds.
Ability to stand for long periods of time.
Must have teamwork and communication skills.
Ability to manage time effectively and prioritize tasks to meet deadlines.
Must follow all food safety and sanitation expectations.
Must be able to multi-task and stay organized.
Must pass a background check and ERC required training.
Must be able to pass and maintain ANSI Manager Certification

Responsibilities

Supervise the restaurant to ensure that Freddy’s standards of Hospitality, Quality, and cleanliness are being followed.
Provide exceptional guest service and set an example for team members through a positive attitude, order accuracy and hospitality.
Preparing and serving exceptional steakburgers, custard, ect.
Dependable in upholding attendance, policy and procedure with yourself and team members on shift.
Always upholding the three pillars of quality, cleanliness and hospitality.
Take initiative to provide great guest service by coaching and assisting team members.
Ensure compliance with food safety, security, quality and cleanliness standards.
Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, employee relations issues or injuries.
Work together with your team on training, evaluating, counseling, discipling and motivating team members.
Supporting all coworkers with dignity and respect.
A leadership attitude and willingness to train others on all shifts.
Assist with inventory, hiring and other administrative duties as needed.
Support strategies to ensure operations progress, sales growth, and team member retention.
Other duties as assigned within the scope of the position.