Assistant Manager: Freight Flow/Merchandising
About The Position
World Market is seeking an Assistant Manager to play a key leadership role in driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards. Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals.
Requirements
- Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
- Effective communication skills, being open to feedback, and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de-escalate store and customer situations effectively
- Ability to plan and prioritize according to the needs of the business
- Strong sense of urgency
- Attention to detail
- Creative problem solving
- Sound decision-making skills
- Effective delegation skills
- Ability to execute daily priorities efficiently
- Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
- Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
- Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
- Minimum age: 21 years
Responsibilities
- Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
- Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
- Consistently exemplify, maintain, and foster the culture and values of World Market
- Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
- Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
- Utilize all company tools and training resources to educate and validate team execution of key business functions
- Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
- Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
Benefits
- Flexible scheduling that supports your lifestyle & work-life balance
- Up to 30% shopping discount on our unique finds for you and your designated shopper
- Wellness resources to be and do your best
- Anniversary and recognition programs that celebrate you
- Hands-on training for career growth made for you
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program
- Prescription Drug coverage
- Life Insurance
- Flexible Spending
- Commuter Benefits
- Paid sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
