Assistant Manager Tap 3

FIRESTONE WALKER INC•Marina del Rey, CA

3d•$28 - $31•Onsite

About The Position

Under the direction of the General Manager, the Assistant Manager assists with overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. This role involves recommending wage increases and promotions, completing performance evaluations, managing employee-related issues, and planning employee work schedules. The Assistant Manager determines work techniques, supplies, machinery, and tools to be used by staff, controls the flow and distribution of merchandise, materials, and supplies, and ensures the safety of employees and property. They enforce company policies and procedures, prepare departmental budgets, and assume overall responsibility for all aspects of the department. This includes ordering merchandise and beer for the taproom, giving advice and suggestions to the General Manager, and complying with all federal, state, and city regulations. A key aspect of the role is ensuring patrons feel welcome and receive excellent customer service, and working with kitchen management to maintain food quality standards. The Assistant Manager also executes administrative and HR documentation, ensures equipment and property are kept clean and in good condition, and administers cash and receipts according to procedures. They will fill in where needed to ensure efficient operations and guest service standards are met, and perform other duties as assigned.

Requirements

High School Diploma or Equivalent
3-5 years of prior restaurant management experience
Must be 21 years of age or older
Ability to effectively communicate verbally and in writing
Ability to define problems, collect data, establish facts, and draw valid conclusions
Knowledge of profit and loss, budgeting, sales goals, and forecasting
Required to stand, walk, use hands to handle or feel
Reach with hands and arms; bend or stoop; and talk or hear
Must be able to work in a standing position for long periods of time
Must be able to frequently lift up to 50 pounds with assistance
Exposed to varying levels of noise and temperatures indoors and outdoors

Nice To Haves

Bachelor’s degree in business or related field a plus

Responsibilities

Recommend wage increases and promotions for all personnel
Evaluate personnel’s efficiency and productivity
Complete performance evaluations for staff
Manage employee-related issues and utilize appropriate corrective action
Plan employees’ work schedules and assign work as required by anticipated business activity
Determine work techniques, supplies, machinery to tools to be used by staff
Control the flow and distribution of merchandise, materials, and supplies
Ensure the safety of employees and property
Enforce company policies and procedures
Prepare departmental budgets
Assume overall responsibility for all aspects of the department
Order merchandise and beer for the taproom to and ensure all product received is right count and condition
Give advice and suggestions to the General Manager as needed
Comply and enforce all federal, state, and city regulations that pertain to the restaurant including health & safety
Ensure all patrons feel welcome and are given responsive, friendly, and courteous customer service
Work with kitchen management to ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
Execute administrative and HR documentation in an organized and timely manner
Verify that equipment and property is kept clean and in good condition through inspections and preventative maintenance programs
Administer cash and receipts by adhering to cash handling and reconciliation procedures
Fill in where needed to ensure efficient operations and guest service standards are met
Other duties as assigned
Direct responsibility for all FOH staff and supervise BOH staff
Handle onboarding and terminations of all employees
Train and develop personnel and ensure any required certifications or trainings are completed

Benefits

Health Insurance 100% employer paid premiums for employee medical, dental, vision, & life insurance
Flexible Savings Account (FSA)
Employee Assistance Program (EAP)
Company sponsored paid parental leave
Paid Sick Leave
401(k) retirement plan including company paid profit sharing & 4% safe-harbor matching
Accrued PTO (rate of 13 days per year)
10 paid holidays per year
Employee discount of 50% off food, beer, and merchandise
Periodic beer giveaways for employees 21+