Assistant Manager

Domino's Franchise•Lawrenceville, GA

About The Position

The Assistant Manager leads store operations during their shift and is responsible for cost, inventory, and cash controls, customer relations, and ensuring that store policies and procedures are followed. The role helps lead the team toward sales and service goals while maintaining a fun, positive work environment. Responsibilities include staffing, scheduling, submitting paperwork, managing food, maintaining store image and cleanliness, marketing, and supporting profitability. The Assistant Manager also serves customers, processes orders, prepares products to Domino’s specifications, maintains store equipment and facilities, and may perform delivery-related tasks.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have access to an insured vehicle that can be used for delivery.
Must have one year of driving history.
Must pass a Criminal Background Check.
Must pass a Motor Vehicle Record Check and meet company-specific standards.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet strict quality control standards, and coordinate with coworkers and customers.
Ability to analyze and compile data and make sound, ethical decisions in a timely manner.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Ability to read a map, locate addresses, and navigate diverse terrain, including multi-story buildings and private homes.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to stand for most of the shift and perform physical tasks including walking, lifting and stacking supplies weighing up to 50 pounds, and occasionally crouching, squatting, stooping, bending, or using stairs.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.

Responsibilities

Oversee everything that happens during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Follow all company policies and procedures and expect the same from crew members.
Direct and coordinate team activities toward sales and service goals.
Handle staffing, scheduling, paperwork submission, food management, store image standards, cleanliness, marketing, and profitability.
Greet customers enthusiastically, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete related paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate to delivery addresses and carry products to delivery sites when required.
Perform basic arithmetic and make correct monetary change.
Use a computer keyboard, touch screen, and foot-paddle.