Assisitant Manager - BOSS Outlet, Sawgrass Mills

Hugo Boss•Sunrise, FL

4d•Onsite

About The Position

The Assistant Manager - BOSS Outlet, Sawgrass Mills role at HUGO BOSS is responsible for conveying a positive impression of the brand by delivering an exceptional shopping experience. This includes showcasing the brand through exciting merchandise presentations and executing operational strategies that result in positive operating profits. The role involves utilizing effective communication skills for training and developing staff, providing exceptional customer service, driving business with the merchant group, and general problem-solving. The Assistant Manager will lead the team to achieve positive results by supporting top-line sales, profit and loss management, and inventory control. They will establish a goal-oriented selling culture focused on relationship selling, building a client base, and exceptional service. Ensuring standard operating procedures and policies are followed is crucial. The role also involves cultivating community relationships through personal involvement, PR events, and advertising opportunities. Additionally, the Assistant Manager will continually evaluate and address performance issues, actively recruit candidates, and ensure all Health & Safety conditions are met, empowering store staff to achieve the highest standards in this area. Knowledge of all Health & Safety policies and procedures, and proper documentation maintenance, is required.

Requirements

BS College Degree preferred or equivalent experience
1 - 2 years of Specialty Retail Management experience.
Excellent organizational, analytical, and leadership skills
Strong customer service and communication skills
Independent, self-motivated, detail-oriented, and entrepreneurial
Strong business acumen and interpersonal skills
High level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy
Excellent knowledge of HUGO BOSS products

Responsibilities

Utilize effective communication skills in training and developing staff.
Deliver exceptional service to customers.
Drive business with the merchant group.
General problem solving.
Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control.
Establish a goal oriented selling culture that focuses on relationship selling, building a client base and exceptional service.
Ensure standard operating procedures are executed and policies followed.
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Continually evaluate and react to performance issues and actively recruit candidates.
Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
Ensure all documentation relating to Health & Safety are well recorded and maintained.