Assistant Store Manager (Full-time) - Marianna, FL

Hibbett•Marianna, FL

10d•Onsite

About The Position

The Assistant Manager supports and advises the Store Manager on store operations and administrative duties, including choosing methods and approaches to meet store goals. The role requires knowledge of each product area and department, adherence to company policies and standards, and a strong focus on customer service and merchandise sales. The Assistant Manager assumes supervisory responsibility for the entire store when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The Assistant Manager helps manage store assets, personnel, inventory, sales, expenses, merchandising, ordering, scheduling, and departmental performance. The role also provides guidance to employees and customers, maintains service quality, performs administrative tasks, and protects company assets and financial information by supporting effective internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keeping up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team-player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and provide extraordinary service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems in accordance with company policies and applicable laws.