Assistant Manager (01422) - 3951 Taylorsville rd.

Domino's Franchise•Louisville, KY

4d•Onsite

About The Position

We're looking for a dynamic and results-driven Assistant Manager to join our team at our 3951 Taylorsville rd. location in Louisville, United States. In this pivotal role, you will support the Store Manager in overseeing daily operations while leading and motivating a dedicated team. You'll be instrumental in delivering exceptional customer experiences, maintaining operational excellence, and driving store performance. This position offers an exciting opportunity to develop your leadership skills in a fast-paced, collaborative environment where your contributions directly impact our success.

Requirements

Proven experience in customer service, food service, or retail management environment
Strong leadership and team management skills with the ability to inspire and develop others
Excellent communication and interpersonal abilities to work effectively with diverse team members and customers
Proficiency in math, analytical thinking, and problem-solving capabilities
Demonstrated ability to multitask and work efficiently in a fast-paced, high-volume environment
Detail-oriented mindset with a strong focus on accuracy, quality, and operational excellence
Physical ability to lift up to 25 pounds regularly and stand for extended periods
Flexibility to work various shifts, including evenings, weekends, and holidays as needed
Basic computer skills for order processing, inventory management, and point-of-sale systems
Strong financial acumen and experience handling cash transactions and reconciliation
Proven ability to train, mentor, and coach team members effectively
Exceptional customer complaint resolution and conflict management skills
Decision-making capability and assertiveness in managing operational challenges
Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 15 people.
A clean driving record and the ability to pass a Motor Vehicle Record check.
You will also need access to reliable vehicle that is insured and have a valid driver's license
You have to be at least 18 years old.

Nice To Haves

High school diploma or equivalent (preferred)
Food safety certification or willingness to obtain (preferred)
Positive attitude, enthusiasm, and genuine commitment to delivering outstanding customer experiences
You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.

Responsibilities

Oversee and manage daily store operations, including opening and closing procedures, to ensure smooth and efficient workflow
Lead, motivate, and mentor team members to maintain high performance standards and foster a positive work culture
Run shifts efficiently while ensuring timely order preparation, accurate processing, and quality delivery
Handle cash transactions, reconcile registers, and maintain accurate financial records with meticulous attention to detail
Interact professionally and empathetically with customers, addressing concerns promptly and ensuring satisfaction
Answer phones, process customer orders accurately, and manage customer inquiries with exceptional communication skills
Maintain a clean, organized, and safe work environment that complies with company standards and health regulations
Train and develop new team members through comprehensive onboarding and ongoing skill development
Implement, enforce, and communicate company policies and procedures consistently across all team members
Collaborate with the Store Manager to analyze performance metrics, achieve sales targets, and identify opportunities for store improvement
Manage inventory, monitor stock levels, and contribute to efficient inventory control and ordering processes
Make decisive decisions in high-pressure situations while remaining calm, organized, and solution-focused
Demonstrate resilience and adaptability when responding to operational challenges and changing business needs