Assistant Manager

WINDSOR FASHIONS LLCThousand Oaks, CA
Onsite

About The Position

Windsor, a company with a mission to help women feel beautiful since 1937, operates over 200 stores and an online shop, providing an "Oasis experience" to its customers. The company has been family-owned and operated by the Zekaria family for generations, maintaining a caring vision of shared beauty. As an Assistant Manager at Windsor, you are a crucial part of the store's leadership team, responsible for supporting the company's mission. In collaboration with the Store Manager, you are tasked with achieving store productivity goals related to sales, shrink, payroll, and expenses. A key aspect of the role involves coaching and motivating a high-performing team of fashion Stylists, ensuring they are treated with dignity and respect.

Requirements

  • You have at least 1 year of retail management experience
  • You have proven leadership experience and an ability to develop and motivate team of up to 25 employees
  • You are a quick thinker and able to resolve issues as they arise with customers and associates
  • You are an effective communicator in both a group setting and one on one
  • You welcome feedback and are ready to improve always

Responsibilities

  • As a member of the sales-directing team you are able to drive sales to ensure the overall success of the store. As the “Host of the Party” you build brand loyalty by providing an omni channel Oasis experience to every customer. You provide feedback to do more with less and create value for the brand.
  • You support the Store Manager in finding the right talent. You are consistently making new networking connections to ensure your store has a wide talent pool. You're committed to an exceptional onboarding experience that supports the store’s retention goals.
  • You organize and plan in ridiculous detail to get the job done. You own the sales floor to ensure you execute daily operations and create the Oasis for your customers.
  • You partner with the Store Manager to supervise and conduct training with your team. You lead by example, communicate clearly and foster a culture of continuous improvement with our stylists through recognition, coaching, feedback, and utilizing company tools and programs.
  • You know integrity is mandatory and follow all Windsor policy and procedures.
  • In partnership with the Store Manager, you support the execution of the Windsor Merchandising Directive. You always maintain a neat, clean and tidy store in compliance with Windsor’s Visual Guidelines and make smart merchandising decisions.
  • You live and promote Windsor values in everything you do. You deliver your best every day by fostering a culture of respect, care, ownership and personal commitment.
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