Assistant Manager - Route 19
About The Position
Mr. Magic Car Wash is seeking a high-energy, efficient, and skilled Assistant Manager to join their fast-growing, value-driven organization. As an Assistant Manager, you will play a vital role in delivering a world-class customer experience while supporting the Site Manager. You will help run the day-to-day operations, mentor and motivate your team, drive membership sales, and step up as the leader when the Site Manager is off-site. This is an opportunity to run your own mini business and launch your leadership career at the premier express car wash in Western Pennsylvania. Mr. Magic offers a people-centric culture, community impact through local support, and a commitment to innovation and values like integrity, respect, accountability, and teamwork.
Requirements
- High School Diploma, GED, or equivalent
- 1+ years of team leader and/or supervisory/management experience
- 1+ years of customer-facing sales or sales management experience
- Valid State Driver's License and reliable transportation
- Open Availability, including weekends and holidays
- Physically able to stand, bend, walk, and lift at least 20lbs throughout your shift.
Nice To Haves
- A high-energy leader with an ownership mentality who takes responsibility for site performance and coaches your team to succeed.
- A natural motivator who develops people instead of micromanaging and enjoys teaching others to achieve their potential.
- Highly organized and efficient; comfortable juggling multiple tasks while maintaining attention to detail.
- Calm under pressure; able to troubleshoot equipment issues and resolve customer concerns efficiently.
- Exceptional communicator, both verbally and in writing, with strong interpersonal skills.
Responsibilities
- Assist the Site Manager in overseeing daily operations, including staff scheduling, customer service, equipment maintenance, inventory management, and financial performance.
- Supervise and coach a team of car wash attendants to ensure exceptional service, professionalism, and adherence to operational policies.
- Step in as the shift leader or acting manager when needed.
- Actively promote Mr. Magic’s membership programs, coach team members on effective sales techniques, and contribute to the achievement of sales goals.
- Participate in training and onboarding new team members; provide ongoing coaching and performance feedback to promote a culture of continuous improvement.
- Handle customer concerns with empathy and professionalism, ensuring every customer leaves with a clean, shiny car and a great experience.
- Monitor and maintain equipment; ensure compliance with health, safety, and environmental regulations; manage supplies and chemicals; and keep the site clean and well organized.
- Partner with the Site Manager and District Manager on site planning, promotional activities, and operational improvements.
- Analyze sales dashboards and operational metrics to inform decisions.
- All other duties as assigned by your supervisors.
Benefits
- Competitive pay: $16-$17/hr base + Monthly commission opportunity
- Medical, Dental, Vision, Accident, Hospital, Life, 401(k) with Company Match
- Free Employee Wash Benefit
- Employee Recognition Programs
- Career Growth: Join a fast-growing company with advancement opportunities
- Supportive Culture: Work with a leadership team that values your input and empowers you to succeed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
