Assistant Store Manager (Full-time) - Borger, TX

Hibbett•Borger, TX

15d

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches to achieve store goals. The role requires knowledge of each product area or department, adherence to policies, procedures, and visual standards, and a commitment to outstanding customer service and merchandise promotion. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The role includes supporting asset control, store planning, personnel recruiting and training, inventory and sales awareness, staff direction, administrative work, customer service, and merchandise sales. The Assistant Manager also helps protect company assets and financial information by supporting accurate internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and assist customers, including multiple customers during peak periods.
Promote and sell the company’s services and merchandise.
Uphold company policies, procedures, and standards, including those in operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring the accuracy and effectiveness of internal controls and reporting potential fraud risks.
Perform general administrative duties and train in the Store Manager’s responsibilities.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing employees, and resolving problems.