Harbor District - Assistant Manager

Ian's PizzaMilwaukee, WI
$21 - $25Onsite

About The Position

You're the right hand to the General Manager, helping keep every part of the restaurant and production facility running smoothly. You'll help build a culture that's fun, supportive, and aligned with our Vision, Values, and Big Five. We believe that the key ingredient to a rockin' pizza joint is a vibing crew that never compromises on quality food, service, and cleanliness. The AM plays a key role in training, developing, and supporting staff to keep energy high and the business thriving. In addition to training and developing both the FOH and BOH team, you will help with some product ordering, regular staff reviews, helping run staff meetings, and leading busy shifts. Our AMs think about how we can make improvements, come up with and lead projects to make our pizza, people, or both better!

Requirements

  • 2+ years of Shift Lead, Shift Manager, or Assistant Manager experience in the food and beverage or hospitality industry is required.
  • Experience running shifts with 5+ team members across departments.
  • Experience training small teams with lots of cross-training between BOH and FOH.
  • Embraces and embodies the 2030 Vision, Company Values, Ian's Standards for Customer Service, Food Quality, and the Big Five (Awareness, Connection, Generosity, Dependability, Effort).
  • Able to motivate others to always put in their best effort, and hold all staff accountable to high standards of food quality, customer service, and cleanliness.
  • Maintain a good attitude, high levels of awareness, and direct, kind communication, especially in situations that require quick action.
  • ServSafe Certified OR able to complete the certification in the first 6 months of employment.
  • Can stand and walk for long periods.
  • Able to bend, crouch, and lift up to 50 lbs.
  • Able to use ovens, knives, and other equipment of the business.
  • Feels comfortable working and learning in a fast-paced, high-volume restaurant where the pace is fast and work may take place in hot kitchens, coolers, or freezers.
  • Has reliable transportation to and from the restaurant location for a variety of shift times.

Nice To Haves

  • Quick Service Restaurant, or fast casual dining, experience is a plus.

Responsibilities

  • Training and developing both the FOH and BOH team
  • Product ordering
  • Regular staff reviews
  • Running staff meetings
  • Leading busy shifts
  • Coming up with and leading projects to make our pizza, people, or both better

Benefits

  • Health and dental insurance
  • Retirement plan with 3% company match
  • Twice annual profit sharing bonus eligibility
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