Assistant Manager(05505) - 1367 SE Maynard Rd
About The Position
This role involves leading a team of Delivery Experts and CSRs to ensure efficient and accurate order fulfillment. The Assistant Manager is responsible for maintaining optimal staffing levels, managing end-of-night procedures including bank deposits and inventory counts, and ensuring the store is ready for business during opening hours. A key aspect of the role is fostering a sense of urgency in order processing, handling customer disputes to ensure customer retention, and managing cash and credit card receipts from delivery drivers. Additionally, the Assistant Manager must ensure delivery vehicles meet inspection standards, assist with delivery routing to maintain service levels and Dominos standards, uphold grooming and uniform standards, and promote company products, specials, and promotions.
Requirements
- Leadership skills
- Ability to maintain staffing levels
- Responsibility for bank deposits
- Responsibility for product inventory count
- Store opening procedures
- Fostering a sense of urgency
- Dispute resolution skills
- Cash handling
- Vehicle inspection knowledge
- Delivery routing assistance
- Adherence to grooming and uniform standards
- Promotion of products and specials
Responsibilities
- Lead a team of Delivery Experts and CSRs to ensure orders are created and delivered quickly and correctly
- Maintain staffing levels that mirror the needs of business at all points of the day
- Handle end of the night bank deposits
- Perform an accurate nightly product inventory count
- Ensure the store is set up properly and ready to receive orders upon time of open
- Foster and project a sense of urgency with each and every order
- Be comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Ensure vehicles used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
